When will my prints arrive?
Orders are processed as quickly as possible, but art cannot be rushed! Portrait orders are typically delivered within 4-6 weeks. If your order contains custom storyboards, greeting cards, and/or specialty items such as our gallery-wrapped canvas or coffee table books your order may take up to eight weeks for delivery.
Orders will be shipped to the “ship to” address you specify upon checkout. We ship our packages via the United States Postal Service Priority Mail and require a signature for delivery.
Shipping & Signature Requirements
Why do you require a signature for delivery?
This is done in the best interest of our clients. While I have great faith in our US Postal Service, I am also realistic and aware that there may come a time when a package is lost or damaged in transit. Requiring a signature upon delivery ensures that the package is only left in the hands of the person who signs for it and never abandoned on a door step subjected to the elements. It is my theory that packages requiring a signature are more likely to be handled with the care they deserve and subsequently arrive at their destination safely.
Prior to implementing signature requirements the postal service had misplaced (and subsequently found) three packages over the course of two years. Not a bad track record at all. However, in the three years since implementing this policy I am pleased to report that no packages have been lost in shipment.
What will happen to my package if I am not home when it’s delivered?
If you are not home at the time of delivery you will be left a notice informing you of the attempted delivery and letting you know when you can pick up your package at the post office.
If this is inconvenient for you, you may wish to use an alternate shipping address below or contact us to discuss alternative options.